Returns and complaints

  1. Returns can be made to the following address: ul.Konarskiego 2 lok 1, 11-500 Giżycko
  2. The customer has the right to return the goods within 14 days from the date of receipt orders. The return applies to unused goods in the original packaging.
  3. Complaints regarding product defects must be reported immediately after they occur statement. In the event of a justified complaint, the store undertakes to: exchange of goods or refund.
  4. The return costs are borne by the customer, unless the complaint is accepted justified.
  5. In the event of a return, the store refunds the payment to the customer's account within 14 days of receiving the returned goods.
  6. In the case of shipping with a courier, the customer receives information about the number shipment, which allows you to track its status online.
  7. The store reserves the right to refuse to accept a return in any event violation of the return conditions specified in the regulations.